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2024年6月14日 点击人次:857
江苏揽云谷度假酒店简介
The Cloud Valley
揽云谷
揽云谷位于太湖旁宜兴市阳羡生态旅游区内的白马山山腰，面向阳羡湖，依山面水，自然风景独特。酒店坐拥白马山1200亩峡谷山林，周围景点资源丰富，自然风光秀丽。酒店内部景观建筑与宜兴特有的宜兴石相互交融，呈现出独特的建筑风格和山林风光。
杭州知名设计师以野奢风格精心打造的深坑SPA，悬崖餐厅，户外草坪，休闲俱乐部，观景平台，列车主题客房为到来的旅客创造独特而又难忘的高端度假体验。
The Cloud Valley located besides of the beautiful Baima hill which in Yangxian Ecotourism Zone of Yixing city and facing Yangxian Lake. Hotel covers an area of 80 hectares, there are many scenic spots around. Also, hotel have a such unique natural scenery, its interior landscape architecture and Yixing stone blend with each other create a special architectural style and beautiful mountain scenery.
Pit SPA, Cliff Restaurant, Outdoor Lawn, Club and Train Theme Room are all present a rustic Luxury style, It will create a memorable and special experience for the guest.
（酒店鸟瞰图）
Brand Concept
品牌理念
揽云谷将酒店定位在为人们提供高端度假生活的一站式场所。它浸润了自然、文明、艺术的叙事性，酒店即旅游目的地，为来到长三角地区的旅游爱好者提供独特而又难忘的高端度假体验。
The Cloud Valley not only limit its role to providing a place for people to spend their holidays, but also infiltrates the narrative of nature, civilization and art. Hotel will be the tourist’s destination, provides a unique and unforgettable holiday experience for tourism in near area even whole china.
我们致力于打造宜兴最好的旅游目的地。
We are aimed to creating the best destination in Yixing.
“悠闲逸趣，宿心揽云”是酒店的理念。旨在通过构建自然，精致，闲适的环境，多样的活动与体验，以及优质的服务让客户把心寄宿于充满乐趣的山谷。
“Leisurely and fun, Living in Valley” is the slogan of the hotel. Designed to build a natural, delicate, leisure environment, variety of activities and experiences, with quality service to let customers stay in the valley full of fun.
（酒店接待楼）
Hotel introduction
区域介绍
酒店一期将呈现33间隐奢风格悬崖客房，均可从阳台欣赏到静谧山景及开阔湖景。
17间欧式奢华风格的列车主题客房通过特有的列车体验营造天然环境中的避世意境，寻找年华的痕迹，悠然隐栖，超然前瞻。
11栋大小不一的野奢风格独栋及别墅散落在酒店景观绝佳处。
3间不同主题与特色的餐厅为宾客呈现经典淮扬风味及法式融合佳肴等多种美食体验。
另有养心深坑、户外草坪、无边泳池，大型俱乐部等多个家庭活动区域。
The phase one of the hotel will present 33 luxury rooms on cliff, all have big balcony with mountain and lake view.
17 European-style luxury train-themed rooms create a special experience for guest to feel the classical life in hotel.
11 different styles villa of different sizes are scattered in the hotel landscape.
3 restaurants with different themes and present guests with classic Huaiyang flavor and French cuisine.
SAP in the Pit, outdoor lawn, outdoor swimming pool, clubs and other family activities area are waiting for presence.
（酒店大堂）
揽云谷，至善盛情，源自我们的内心！
The Cloud Valley, the best hospitality, from our hearts！
（云廊西餐厅）
（别墅客房）
Join Us
招聘职位：
Department 部 门 | Position 岗 位 | Job Requirements 具 体 要 求 |
FO 前厅部 | Front Desk Agent 前台接待 | 男、女不限，18-25岁；女生身高160cm以上；男生身高175cm以上；性格开朗；普通话标准；英语流利；大专及大专以上学历； |
Concierge 礼宾 | ||
RECREATION 娱乐活动部 | Recreation Attendant 娱乐活动接待 | 男、女不限，18-25岁；女生身高160cm以上；男生身高172cm以上；性格开朗；普通话标准；大专及大专以上学历； |
HSKP 客房部 | HSKP Clerk 客房部文员 | 男、女不限，18-25岁；性格开朗；普通话标准；大专及大专以上学历； |
F&B 餐饮部 | Waiter/Waitress 餐饮服务 | 男、女不限，18-25岁；女生身高160cm以上；男生身高170cm以上；性格开朗；普通话标准；大专及大专以上学历； |
Barback 酒吧服务 | 男、女不限，18-25岁；女生身高160cm以上；男生身高172cm以上；性格开朗；普通话标准；有一定英语基础，大专及大专以上学历； | |
Commis 中/西/饼房助厨 | 男、女不限，18-28岁；性格开朗；普通话标准；烹饪相关专业； | |
S&M 市场销售部 | S&M Clerk 市场销售部文员 | 男、女不限，18-25岁；女生身高160cm以上；男生身高175cm以上；性格开朗；普通话标准；英语流利；大专及大专以上学历； |
FIN | Accounts Receivable 应收文员 | 男、女不限，18-25岁；细心耐心；普通话标准；有一定英语基础；大专及大专以上学历；财会专业优先； |
Allowance & Benefits
一、实习生及转正的福利待遇：
1、基本岗位工资：
（1）实习生2500元/月（做五休二）或3000元/月（做六休一）+ 绩效工资 + 奖金 + 津贴 + 年终奖 + 节日福利 + 报销往返高铁二等座标准交通费等；
（2）正式员工 3000-5000元/月（做五休二）+ 绩效工资 + 奖金 + 津贴 + 年终奖 + 节日福利等；
2、享受五险一金；（转为正式员工后）
3、结合酒店各部门的经营情况和个人表现，享受酒店绩效奖金；
4、根据酒店经营状况和相关政策享受各项补贴和年终奖金；
5、免费提供酒店至市区接驳车；
6、享有国家规定的节假日；
7、安全及劳动保护，免费提供雇主责任险；
8、提供相应的工作制服；
9、员工生日会，重大节假日福利；
10、实习期间表现突出者可直接担任相关见习管理职位；
11、实习期间担任管理岗位的实习管理岗位津贴；
12、酒店团建活动及福利。
Your Life
二、食宿方面（免费）
1.衣：酒店提供制服， 每个员工两套，免费换洗；
2.食：每天提供四餐（早、中、晚、宵夜），每餐提供不少于4种菜肴供选择，每餐提供水果，全免费；
3.住：免费提供公寓式住宿，独立卫浴、空调、洗衣机、Wi-Fi、员工活动室，免费提供床上用品；
4.行：提供免费员工班车。
详情请咨询
江苏揽云谷度假酒店人力资源部
或关注酒店人力资源部官方微信：揽云谷人力资源部
电子邮箱：
联 系 人∶张先生
电 话：0510-68988888/18771139963（微信同号）
企业营业执照
3人
岗位职责：
Responsible for rooming guests, handling guest room keys, accurate inventory of guestrooms, accomplishing and maintaining required reports and records.
负责为客人分房，处理客人房间钥匙，计算客人房间存量，制作并保存所要求的报告和记录。
DUTIES AND RESPONSIBILITIES
责任和义务
1. Registers and rooms guest according to instructions in their reservations. In the absence of reservation, offers guests suitable accommodation.
根据客人的预定要求登记并分房。如果客人并未做预定，为他提供适合的住宿。
2. Offers/provides assistance to guests, as needed.
如有需要提供给客人协助。
3. In response to guest queries, gives out information regarding hotel services and facilities, the “extras” offered, factual information regarding events, people, accessible places of interest, historical and cultural points of interests, cultural and entertainment performances.
对客人的询问做出回答，提供有关酒店服务和设施的信息，其他所能提供的信息， 包括事件，人物，娱乐场所，名胜古迹，文化娱乐表演等等。
4.Handles and controls guestroom keys; ensures that a key is available for every room , receives from and issues them to the right guest, initiates requests for replacement of lost keys or for issuance of additional keys as requested by guests, ensures that they are returned by the guests upon check-out, and closely co-ordinates with the key custodian regarding inventory of keys.
处理并控制客人房间钥匙，确保每个房间都有钥匙，收取钥匙并将它交给准确的客 人，为钥匙遗失的客人做附加钥匙，确保在客人结账时能归还钥匙，并与钥匙保管员一起保管储备钥匙。
5. Keeps an accurate count of rooms sold, vacant, out of order, etc. and maintains accurate record of all hotel guests.
保持准确的房态，如空房，未清理，等等。并保留准确的酒店客人的纪录。
6. Reconciles Room Status report of Housekeeping with that of the Department, advises Chief Receptionist/Assistant Front Office Manager of any discrepancy.
将本部门房态报告与客房部的做比较，如有任何差异，向前台接待主管/前厅部经 理助理汇报。
7. Blocks rooms for VIPs and groups, pre-registers them and advises superior and Housekeeping Department accordingly.
为贵宾客人和团队定房，预先为他们做登记并根据需要与上级及客房部联系。
8. Accomplishes required reports and maintains records necessary for preparation of statistical data such as:
制作指定的报告并保留需要统计数据的记录，如：
(a) Daily arrivals and departures record每日到店离店客人记录
(b) Room Sales recapitulation卖房资本调整
(c) Rooms breakdown report房间报告
(d) VIP and special attention list, etc.贵宾和特殊注意列表，等等
9. Attends to guests’ complaints, enquiries and requests. Refers major problems to superior.
处理客人投诉，询问和要求。对重要问题汇报上级。
10. Ensures the proper use of all Front Office supplies, forms, equipment.
适当利用所有前台办公资源，报表，设备。
11. Maintains cleanliness of work area.
维护工作区域的清洁。
12. Performs duties common to all non-supervisory personnel and other duties as may be assigned.
其他被指派的任务。
简历请投递：alexander.zhang@cloudvalleyresort.com
3人
岗位职责：
DUTIES AND RESPONSIBILITIES
责任和义务
1. Carries baggage to and from guest rooms and fills up errand card after every such service; assists in loading and unloading baggage to and from vehicles.
为抵离客人提供行李搬运服务，每次服务后填写任务卡，同时协助客人卸载和装载 客人行李。
2. Explains features of room to guests fully.
向客人详细介绍房间特点。
3. Performs personal services such as delivering messages and packages, running errands, and giving business information.
完成个人服务例如递送信息和包裹，提供商务信息。
4. Cleans and maintains baggage room , baggage trolleys, and Bell Captain’s station; assists in maintaining cleanliness of lobby and reports need for repairs to Bell Captain.
打扫和维护行李房，行李车，行李员领班台，协助保持大堂的清洁，如需修补向行 李员领班打报告。
5. Accepts baggage for safekeeping and storage in baggage room according to established procedures; checks baggage or registered guests waiting for room assignments.
根据拟定的程序将行李保管在行李房里，在为客人分房时检查行李或做登记。
6. Escorts guests attending functions; posts information on event board.
履行护送客人职责，将信息登记在事件记录表中。
7. Attends to telephone calls, complaints, and requests made at Bell Captain’s station in absence of Bell Captain.
在缺席行李员领班的情况下，接听电话，处理投诉和其他要求。
8. Performs duties common to all non-supervisory personnel and other duties as may be assigned.
和一般人员履行一样的义务，没有专门的监督人，其他工作根据安排。
9. Performs variety of duties to assist hotel guests and patrons such as:
全方位的协助酒店顾客，例如：
(a) Opening car and hotel doors提供拉门和拉车门服务
(b) Hailing taxis维护酒店出入车辆秩序
(c) Paging private vehicles by intercom通过内部通话系统寻呼车辆
(d) Unloading or loading luggage车辆卸载和装载
(e) Giving directions and answering inquiries提供方向指示，回答客人的询问
(f) Recording all passenger taxis which ferry guests to the hotel记录下所有送客人到酒店的出租车
10. Maintains orderly flow of vehicles in hotel driveway.
维护酒店出入车辆秩序
11. Parks vehicles of guests and patrons; issues claim tickets, checking overall condition of vehicle and indicating presence or absence of items, articles, and accessories, delivers car to guest upon request.
为客人和业主提供停车服务，提供停车票，检查所有车辆状况并在客人要求时提供 酒店车辆使用停放状况信息。
12. Assists Bellmen in their duties.
协助行李员
13. Performs duties common to all non-supervisory personnel and other duties as may be assigned.
和一般人员履行一样的义务，没有专门的监督人，其他工作根据安排。
简历请投递：alexander.zhang@cloudvalleyresort.com
10人
岗位职责：
DUTIES AND RESPONSIBILITIES职责和任务
1. Reports to Supervisor for instructions about the menu.
向主管汇报有关菜单的指令。
2. Sets table according to established procedures.
根据所制定出的规则铺台。
3. Receives guest and assists in seating guest by pulling chair.
为客人领路并主动拉开椅子让客人入座。
4. Presents menu to guest, suggesting food and beverage and answers questions regarding the menu. Fills glasses with ice water while guests decide order.
为客人呈上菜单，推荐食品和酒水并根据菜单回答客人所提出的问题。 当客人决定点菜时为客人的杯中注入冰水。
5. Writes order on check and places order with kitchen or bar. Procures items from each station or from central servicing counter.
写好单子至相关部门点单。根据规则从服务台或工作台领取。
6. Serves order to guest with proper sequence and timing. Replenishes water and butter if needed and cleans ashtray or requests busboy to perform this duty.
以精确的工作步骤和时间为客人上菜。如需要，为客人添加水和黄油，并换上干净的烟灰缸。或叫跑菜员完成以上任务。
7. Requests Outstation Cashier to close check, presents same to guest and accepts payment.
要求收银员打账单，呈给客人，看是否满意。
8. Observes, anticipates and accommodates guest needs or requests.
观察客人的要求和所需，并主动参与帮助。
9. Removes soiled dishes or request busboy to do so, and deposits same in bus pan.
换掉用脏的盘子并叫跑菜员做。
10. Maintains side stand by wiping flatware and folding napkins, refills condiment containers and jam containers.
折口布，加调料和果酱。
11. Performs other duties that may be assigned to him.
完成各项布置下来的任务。
简历请投递：alexander.zhang@cloudvalleyresort.com
1人
岗位职责：
DUTIES AND RESPONSIBILITIES
岗位职责
1.Finish the day's work according to the arrangement of department supervisor.
根据部门主管安排，完成当天工作。
2.Provide service to guests according to their needs.
根据客人需求，进行对客服务。
3.Assist guests with animal feeding, pottery, painting, yoga, VR experience and other entertainment activities.
协助客人进行小动物喂养、陶艺课程、绘画课程、瑜伽课程、VR体验课程等娱乐活动。
4.Arrange swimming pool activities for guests.
安排客人的泳池游泳活动。
5.Pay attention to guest service and guest safety.
注意对客服务，以及客人安全。
6.Perform other tasks assigned by leader.
完成领导安排的其他工作。
简历请投递：alexander.zhang@cloudvalleyresort.com
1人
岗位职责：
DUTIES AND RESPONSIBILITIES职责和任务
1. Receives instructions from the Beverage Manager on the various jobs to be carried out.
接受由饮料部经理布置下来的各种工作任务。
2. Ensures smooth daily operation and cleanliness of the work area.
确保工作区域正常工作和整洁干净。
3. Prepares bar requisitions and inter-bar transfers for approval by superior.
准备酒吧申请单和酒吧内部调拨单，并让主管批准。
4. Assists the accounting staff during stock-taking i.e. setting-up the bar to facilitate the inventory count.
协助财务部员工进行酒水的统计，如按照库存领料。
5. Ensures that proper beverage control is maintained by the bar personnel.
确保酒吧酒水的有效控制。
6. Handles the correct glassware to be used for dispensing specific drinks, and maintains par stock if all equipment in use.
特殊饮料的玻璃杯的有效控制，各器具必备数要确保。
7. Reports to the Beverage Manager on the daily activities.
向饮料部经理汇报每日的情况。
8. Cleans and polishes bar utensils and equipment for use including glasses.
包括玻璃器皿在内的各器械和用具，进行每日的清洁和抛光。
9. Performs other duties as may be assigned.
完成各项布置下来的任务。
简历请投递：alexander.zhang@cloudvalleyresort.com
1人
岗位职责：
DUTIES AND RESPONSIBILITIES
工作职责
1. Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction
确保接听和转达所有与部门相关的信息，确保既定标准并取得客户的满意。
2. Receives, records, and distributes various reports
接听、记录并分发各种报告。
3. Receives, records, and transmits guest requests accurately
准确接听、记录并传达客人的要求。
4. Responsible for entering accurate room status into computer daily and investigate discrepancies
负责每天将客房情况准确的输入电脑并调查各种异常情况。
5. Maintains and update administrative data
维护和更新行政数据。
6. Maintains key control
管理钥匙。
7. Monitors lost property
监管失物相关事宜 。
8. Maintains working area and equipment in a proper state of cleanliness and repair
确保工作区域和设备得到良好的清洁和修缮。
9. Report guest complaints to Executive Housekeeper or delegate immediately
及时向行政管家或其代理人汇报客人的投诉情况。
10. Complies with hotel ’ s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards
遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生规范。
11. Attends meetings and training sessions as required
按要求参加会议和培训活动。
12. Is multi-skilled as a Room Attendant as well as other areas of Housekeeping
成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才。
13. Adheres to Housekeeping standards and procedures and enforces same
遵守并执行客房部的规范和工作程序。
14. Maintains good relations with Housekeeping staff and other interfacing departments, in particular Front Office and Engineering
与客房部员工以及其它关联部门，特别是前厅部和工程部保持良好的关系。
简历投递：alexander.zhang@cloudvalleyresort.com
1人
岗位职责：
PRINCIPAL RESPONSIBILITIES 主要职责
· Responsible for completing sales plan for property，on quarterly and yearly basis.
负责编撰酒店季度和年度的电子营销和电子商务计划。
· Provide timely information flow and reports in accordance with the required sales administration process
· 根据销售管理流程及时提供信息和报告
· Maintain frequent and open communications with Sales Team and hotel staff
与销售团队和其他部门员工保持频繁和公开的沟通
· Process reservations, MICE agreements, extensions in a timely and efficient manner
及时有效地处理预订、会务、延期等事宜
· Handle telephone enquiries and attend to clients’ needs promptly
及时处理电话查询并满足客户需求
· Maintain an efficient filing system and stationery inventory status
保持一个有效的档案系统和文具库存状况
· Any relative jobs as required by hotel.
酒店安排的其它相关工作
· Meeting deadlines for assigned tasks
按时完成分配给的工作
· Maintain effective communication channels with all co-workers
与所有协助的工作人员保持有效的沟通
简历请投递：alexander.zhang@cloudvalleyresort.com
